Demand for BPO services is expected to continue to grow over the next decade and beyond, creating opportunities for growth and consolidation in the industry. M&A activity in this industry is expected to grow in 2021 as the industry’s fragmentation continues to pique the interest of both financial and strategic acquirors. Download our Q2 Business Process Outsourcing M&A Update to learn more about the market outlook and M&A activity in the BPO industry. Plus, find notable recent transactions in call center services, outsourced client support and outsourced communications services and more. Download the Q2 BPO M&A Update now, courtesy of Bridgepoint Investment Banking.